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Thank you for watching! We're glad you found this helpful.

Glad you found this helpful!

Hi there! We just released a short about this: ruclips.net/user/shortsEd4OA2Z4ET4?feature=share You can also ask other maid service owners how they handle situations like these in the ZenMaid Facebook Mastermind: facebook.com/groups/zenmaidmastermind

Thank you for watching!

Hi Mark! You can reach out to Stephanie through her website serene-clean.com/consulting-services/or social media page @sereneclean4247

@ZenMaid thank you does her cleaning course really help me run and be successful at my cleaning business

@ZenMaid do you know any online courses that guide and teach me how to run and operate a successful cleaning business Serene cleaning only has a website the services to clients not a online cleaning business course that i can learn from please i need this thank you

Yes!

We're glad you liked this video!

That is a good question! Have you tried dropping them in facebook.com/groups/zenmaidmastermind Other maid service owners might have insights about this topic.

Thank you so much you are too kind!

Those indicate at a glance how the quality check went- if it was great- green, needs improvement- yellow, and immediately needs a lot of addressing- red. Purple means the Quality Check is scheduled and we are waiting for results from it :)

I see now okay. Thank you so much!!!

People underestimate how physically demanding this job is!

Glad it was helpful!

Hey Carmen! You can reach out to Carolyn Arellano through her website www.cleaningbusinessmentor.com/ or RUclips channel @carolynarellano

Thank you Todd! 800k gross not net! Any revenue numbers I use are always gross :) 5 years in now we are at 1.45 million a year in revenue with a 15-20% profit margin (including my salary). I do have 3 full time managers and live remotely- time freedom is my goal over making a lot more money- so I hired managers instead of doing that work myself and making more. I plan to do content on a typical month of expenses vs revenue soon- definitely subscribe to Zenmaid's RUclips if you haven't. The video they released recently does go into a lot of the finances- its called the Creating a Financially Healthy Cleaning Business if you are interested in that. I hope that helps!! -Stephanie, Serene Clean

Great question! We want to do QCs at the very end of the cleaning while the original cleaner is there. This is easy to do with maintenance cleans- we know how long they usually take, so just send the other staff member in the last half hour of the cleaning to check the work that has already been done. If they happen to miss them, not a huge deal, just more ideal for them to visually see and fix the problems themselves. For commercial cleaning QCs, it usually isn't happening when the cleaner is still there just from scheduling constraints. But with commercial it is pretty easy to see what is just a day's worth of dirt or something that is obviously getting skipped (dust, insides of microwaves, bases of toilets, etc.) Let me know any other questions you have ☺- Stephanie

@@sereneclean4247 Thank you that certainly helps clarify things!

So happy to hear you found it helpful 💓

We are glad you found this helpful! Thank you for following!

This is very true

I'm honestly shocked we hadn't done it before lol goes to show really have to pay attention and not just walk into a house because it's unlocked!

100% ​@@sereneclean4247

Thank you for sharing! These are super helpful.

Thank you so much! Family First is a core value of ours, so it's very important we show our team practically that we are there for them and their families :)

I really appreciate your videos! I live in Minnesota and I want to start my own cleaning company. It is inspiring to learn from you and see how you've grown your business!

@@madeforHisglory89 🥰🥰 this is so incredible to hear! A fellow midwesterner, too! This industry is such a wonderful vessel to help and give- to our staff, to our clients, and to our community. It is not for the faint of heart, but if you can stick with it and follow your core values, do the "boring" things well (bookkeeping, systems and checklists, etc) it can be truly life changing. Please do not hesitate to reach out with any questions, I love to help!

Thank you so much for your kind response! I feel like it would be such a fulfilling job and I do love to clean! And I did have a question 🙂 What kind of system do you use to manage your clients and employees? I thought I saw a video with you talking about a Zen Maid app- is that what you use with your company?

@@madeforHisglory89 yes! I have used Zenmaid since day 1 of my business when it was just me and it has scaled beautifully-really one of the main factors to how the business has grown as it has. That is where we manage all of our clients, the schedule (with almost 200 appointments a week there is no way we could manage all that without Zenmaid) that is our booking forms (you can see on our website how snazzy that looks), you can invoice through it, and our cleaners have the app they clock in and out of with gps tracking and see all they need to know for their appointments. Plus so much more. And Zenmaid really cares about putting out great educational content to our industry as they only serve the maid service industry, something I love. If you have facebook, definitely join their community there- I do live Q&As monthly, next one is this Tuesday! It is called the Zenmaid Mastermind :)

We can't agree more!

Hi there! You can book a 30-minute Discovery Call with Diane Daniel through this link: calendly.com/dianedanielconsulting/enjoy-life-virtual-assistants

That is a good question. From what we understand, you should clean a surface from dust and grime before doing a final rinse or wipe with a cleaning product, or else the grime will stick to the surface. If you want more help with Speed Cleaning tips we recommend reaching out to them directly www.speedcleaning.com/ or other maid service owners in the ZenMaid Facebook group facebook.com/groups/zenmaidmastermind

Hi @adelnforh! Absolutely- what I did was about 10 free cleanings in exchange for an honest review online (video reviews are the best + google reviews/fb reviews). I asked the ladies in my community who were part of my target market- which is dual income families or more affluent families who have the income to have a company clean for them. They were so happy with the cleanings several booked and they all talked to their friends and left me reviews. That got me a kickstart right out of the gate and gave me much needed practice on cleaning and knowing how long each room takes. I used a cleaning checklist from the beginning and Zenmaid since Day 1- my clients were so impressed with the professionalism even though I didn't have any staff. The goal was to look and behave as a big company even when it was just me. I highly recommend you watch the other videos I have done on this channel, specifically the one called $0 to $800k a year in 2 years. It will give you a ton of actionable things to do. And always feel free to email me directly, too!!I hope this helps :)

@@sereneclean4247 thank you for the advice ❤️

Just start my own cleaning business in Houston and Dallas Tx hopefully this strategy works for me ,

I am so happy you found it enjoyable!

Thank you for watching!

Yes, so true!

Thank you so much!

Hey @gorgeuslycleanco.1739, here's the link! (We just added it to the description, thanks for bringing this to our attention) zenmaid.lpages.co/grab-this-quality-check-standard-clean-feedback-survey/

Hello, I'm not sure if there's a problem on my end, but the link provided in the response comment and in the description as well doesn't open Stephanie's survey link. Instead, it opens this very youtube video "Sneak peek".

Thanks for your patience, here's the fixed link! zenmaid.lpages.co/grab-this-quality-check-standard-clean-feedback-survey/

Can you share the deep cleaning survey, please, and thank you 😊

Or can I purchase?

This video is sped upfor this short. The original is at normal speed here: ruclips.net/video/tWC59HFjsx0/видео.html

@@ZenMaid oh ok gotcha

You can reach out to @carolynarellano through her RUclips channel or her website here: www.cleaningbusinessmentor.com/

Serene Clean does hourly. You can catch the first video here: ruclips.net/user/shortsbVv6bXTNSh8?si=T2dFPhOc7Un8ZhwT